Will you use the collected information in another country?
The data we collect we will use only for our business and promotions purpose. We will not transfer to any third parties unless the law permits it. The data will be transferred to another country wherever we have our associates and branches. It will give you full protection of your data and privacy and during transmission and no third party will get any access to the information or data we collected and transmitted or shared to any of our associates.
1.How will you use the data you collected?
The data will be used for product improvement, customization of service and product innovation or any other service improvement only.
2.How will you collect the data?
The data will be collected using cookies for your online behaviour and the data of your personal details by asking you to fill the forms. The data means, name, address, phone number and email address and other details depending on the purpose of the data we are collecting. However, the user will be given the option to opt out both on filling forms or allowing cookies. Cookies means a data gathering code which will be placed in the users device and user behavioral data will be collected. The data collected in this manner will be used for our promotion purpose, quality improvement and customer support personalisation…only
4.Can customers make payments online via your website?
The customers can make payments online and we are using the third party gateways on which we will not have any control. In such cases if any data discrepancy takes place the user will have the right to take legal action against the third party. We will not have any responsibility or legal obligation in this regard.
5.Can customers make payments online via your website? If so, what kind of encryption do you use for web payments?
Yes, the customers can make payments on the website. The third party gateways are used for the payments and we don't have any control on the data and payment method details you are sharing with them. In case some form of data breach takes place we will not have any responsibility. Nevertheless, you will have the right to take action against the third party site and legal remedies will be available.We will support you providing all the details of the third party to take legal measures against any kind of data breach if noticed.We use complete end to end encryption .
6. Who can users get in touch with if they want to access the data?
The users can directly call our customer service and from where the data management department will be connected to answer all your queries and address all your concerns. They will provide you 24x7 service. You will be right to ask for the details and ask for deleting your data from our data bank. The data bank department will be helping you after proper authentication of your personal details and identity.
8. How do we use the data?We use the data to fight spam, to improve our products and service and to even give the users personalised service depending on the taste and interest they have, in some special cases if warranted. This data will be having adequate privacy throughout the period we keep the data in our server.
9. How long the data is stored?
We keep data for a period of one year. After that period if the data is not updated by the user or given permission to be updated automatically the data will be automatically deleted from our system.
10. Release of information for legal purpose
In case the government or any legal authorities demand the data for legal and national protection objectives we will share with the concerned authorities and will keep the receipt of the data shared.
11. Data security
The data will be stored in our server and saved. It will have complete protection from any form of unauthorised access or any other discrepancies throughout the duration of the period we keep the data with us.
12.Commercial and noncommercial communication
We will send commercial communications like promos, new product launch and Newsletter to you/ the user only when the user opts in or grants us permission. Without that we will not send any commercial communications to the user using the shared data.
13. User can edit and amend the data/information provided
The user can login using authentication details and edit/ delete or amend the data provided any time.This right will be available so long the data you provided stored with us. If the data is deleted you will not have access to any deleted data. We will be free from any kind of obligation to provide any data which we have deleted from our data bank.